Returns portal

Welcome to the Thermoscreens Returns Portal. To enable us to assess your returns request please complete the form below in full.

Your company name

Your name

Your email address

Your telephone number

Details

SOA number

Debit note

Please insert Your debit note if applicable

Delivery or invoice date

Note

You can only return a unit if not older than 3 months (from invoice or delivery date). Please note there is a 25% handling charge unless agreed otherwise.

Invoice

Please upload the Invoice

Reason for this return

Desired solution

Expected credit amount in £

Photo of unit

Drag and drop or browse files to upload

If the unit is outside the 3 months delivery period, credit will not be issued and goods will be disposed of.

After submitting the return you have 14 days to return the unit(s).

Please note there is a 25% handling charge unless agreed otherwise.

The unit is within the 3 months delivery period

Yes

Articles to be returned

for example: 2 x 2260154000SP

Estimated date of return at Nuneaton Factory

File as a complaint

YesNo

After submitting the return you have 14 days to return the unit(s)

Address and opening times

Please return the goods in original packaging to:

Thermoscreens

St Mary’s Road

Nuneaton

CV11 5AU

Monday – 8.00 – 16.30

Tuesday – 8.00 – 16.30

Wednesday – 8.00 – 16.30

Thursday – 8.00 – 15.30

Friday - closed

Returns Policy

Please find our returns policy on our website:

https://thermoscreens.com/returns-policy/

I agree with the returns policy

Yes